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Emergency Support Request 2 0

Last updated on Mar 25, 2019 01:28 AM in Terms and Conditions
Posted ByFranz

Support representatives are available Monday through Friday 9:00 am to 6:00 pm EST. All support inquiries will be reviewed in the order received.

Limited staff is available for emergency situations 24 hours a day 7 days a week

Emergency Support  Request:

This feature is to notify GMTelCo Communications Staff immediately upon emergency situations. These types of situations include massive outages or anything of this nature. Any tickets submitted that do not justify as an emergency ticket will result a billed $25 charge.


** The time is base on America/New_York timezone