Support representatives are available Monday through Friday 9:00 am to 6:00 pm EST. All support inquiries will be reviewed in the order received.
Limited staff is available for emergency situations 24 hours a day 7 days a week
Emergency Support Request:
This feature is to notify GMTelCo Communications Staff immediately upon emergency situations. These types of situations include massive outages or anything of this nature. Any tickets submitted that do not justify as an emergency ticket will result a billed $25 charge.